Privacy Policy
Last Updated: June 2026
Elevare Accountants ("we", "us" or "our") is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This Privacy Policy explains how we collect, use, disclose and protect personal information through our website, elevareca.com.au, and in the course of providing our accounting, taxation and business advisory services.
Personal information we collect
Through our website, we may collect:
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Your name.
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Email address.
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Phone number.
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Information you provide in your message or enquiry.
If you engage us as a client, we may also collect additional information required to provide accounting, taxation and advisory services, including financial, taxation and business information.
How we collect information
We collect personal information when you:
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Submit an enquiry through our website.
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Subscribe to our newsletter or updates.
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Contact us by phone, email or in person.
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Engage us to provide professional services.
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Provide information or documentation relevant to your affairs.
We may also receive information from third parties where authorised by you or required by law.
Why we collect information
We collect personal information to:
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Respond to enquiries and requests.
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Provide accounting, taxation and business advisory services.
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Communicate with clients and prospective clients.
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Send newsletters, tax updates and information about our services.
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Meet our legal, regulatory and professional obligations.
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Improve our website and client experience.
You may unsubscribe from marketing and newsletter communications at any time by using the unsubscribe link included in our emails.
Website Cookies and Analytics
Our website may use cookies and analytics tools to help us understand how visitors use the site and to improve website performance and functionality.
Information collected may include your IP address, browser type, device information, pages visited and the date and time of access.
You can control or disable cookies through your browser settings.
Disclosure of Personal Information
We may disclose personal information where reasonably necessary to provide our services, including to:
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The Australian Taxation Office (ATO).
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Australian Securities and Investments Commission (ASIC).
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Government agencies and regulators.
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Cloud-based accounting and business software providers.
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Professional advisers and consultants engaged in connection with your affairs.
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Other parties where you have authorised us to do so.
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Persons or organisations where disclosure is required or authorised by law.
We do not sell or trade personal information to third parties.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.
Information may be stored electronically and in physical files. We use appropriate security measures to safeguard client information.
Retention of Information
We retain personal information for as long as necessary to provide our services and comply with legal and professional obligations.
When information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Access and Correction
You may request access to personal information we hold about you and request correction of any information that is inaccurate or out of date.
T
o make a request, please contact us using the details below.
Privacy Complaints
If you have a complaint about how we have handled your personal information, please contact us.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on our website.
Contact Us
Elevare Accountants
Email: admin@elevareca.com.au
Address: 109 Dalley Street, Mullumbimby NSW 2482